Installation
- Question
How to Install BASTIAN® version 2.3? (for both Single-User, LAN- and WAN-network versions)
Answer
This is actually quite straight forward.
Follow this guide step-by-step: Follow me!
A more detailed instruction for network installation: Aladdin guide
- Question
Answer
Almost. Look at page Demos & Technology. Some HP (former Compaq), HP and Toshiba portables refuse installation. This is mainly caused by non-standard Windows components, e.g. sound cards, graphic cards and network administration plug-ins to Windows. We can not take any responsibility with respect to such dysfunctions. Try installation on a different computer.
- Question
Can I add options later?
Answer
You can add more computers, auralization options, databases at any time! Mail us!
- Question
Saving *.BAP files does not work / Other software ceases to work after BASTIAN-installation. Why?
Answer
Reason 1: A conflict causes these errors, where another software is registred in Windows to associate its data files with the *.bap file extension.. E.g. the B&K Qualifier software uses this extension. The problem is easily solved. Use the Windows Explorer, choose menu Show, item Alternatives for folders, sheet File ext's, and remove the associated task and software for the *.bap extension. NB, consequently, it will not be possible to double-click on the *.bap file and load BASTIAN automatically. Open the files from the BASTIAN File menu. Remember to store the files in separate directories.
Reason 2: The file name and path name exceeds 128 characters, including .BAP. Choose a shorter name, or save it to your local drive first, e.g. your desktop. Then move it to the right folder.
- Question
How do I define my Extra/Preferences settings?
Answer
These are default values that we recommend all users to assign, at least for a start. (These are stored with each worksheet, so you may check them later using the Worksheet Configuration option. The configuration may also be included when you print a file from the File/Print menu). NOTE: the preferences can only be changed from the Extra/Preference menu option, not from inside the Worksheet Configuration which has the OK button dimmed for this reason.
- tab Calculation; Calculation Model = Detailed, 1/3 octave bands
- Structural Rev. Time (1) ...Annex C
- tab Performance parameters;
- DnTw + C50-3150 and
- L'nTw + Ci50-2500 (your preferences).
- D2m,nT,w + - OR Ctr OR Ctr50-3150 if you intend to calculate indoor sound level. If you choose R'45,w, this value correspond most closely to measured value R'45,ls,w according to ISO 140-5, the loudspeaker method.
- tab Options; Corr for Struct Rev Time: Annex C
- tab Radiation Factor; Check both boxes (see manual).
- Question
How to install BASTIAN 2.0-2.1?
Answer
Call or mail us in advance to alert about the need of softkeys. Make sure to login with ADMIN rights to install software on your computer. Turn of any anti-virus software (temporarily). You may close your Internet connection. Turn of any other software running. Install the software. Start BASTIAN, a dialog box opens: You will be prompted with a 1st key (schlussel). Copy this key (no extra blanks). Keep this dialog box open and Mail the 1st soft key to us WAIT for response AND do NOT turn off the dialog box. Copy and Paste the 2nd key and UserName (Lizensnehmer) EXACTLY as recieved from us by e-mail. If the OK button does not turn black, try to cut-and-paste the 1st key in the dialog box, repeat with the user name field. If this fails, double check EACH digit/space/letter of both
soft keys and the name. If the OK button turns grey, but no action
follows after pressing it, double check that you do have the
admin-rights (BASTIAN Install must be allowed to publish the softkeys in
the Windows registry).
If this fails as well, call us at +46 709 72 72 65. If you have typed the 2nd key and UserName, repeat cut-and-paste. Go to the Extra menu and change "Sprache" to English. Extract all of the zipped BASTIAN?.dat database files and JPG files attached to our 2nd code response mail (if you have ordered this option) to the Bastian folder. Restart. See Preferences settings.
- Question
I do not get the first softkey coming up at all...?
Answer
Fill in all data, including client and company name (v1.1).
- Question
The 2nd softkey that I have received does not work. Why?
Answer
The 2nd softkey you receive from the BASTIAN-hotline is generated based on the 1st softkey you have transmitted. In case you have quitted BASTIAN after having transferred the 1st softkey and restarted it for entering the 2nd one this combination will not work. Please ensure that the dialog box for entering the softkey-numbers stays opened until you have recieved the 2nd softkey.
>>>ALSO make sure to fill-in the appropriate client name and company EXACTLY as recieved from us, and to give us the correct client data. For version 2.0, the client name is defined by us, DO NOT CHANGE any part of this information.See above.
- Question
During installation in Win98, the procedure is interrupted (red cross coming up), possibly caused by a memory allocation violation error.
Answer
Try exploring the CD using the Windows explorer. Try installing on another computer. Typically, too many applications are running (in the background). Restart computer. Turn off all programs running not needed for the purpose of installing BASTIAN. Press CTRL+ALT+DEL, mark and terminate all auto-applications running (e.g. virus protection, fire-walls, Office shortcuts, modems, sync-lines, printer monitors etc). Install from the beginning - most of time this solves the problem. After installation is complete, restart computer to re-activate all accessories (which may be needed).
